Privacy Policy

At Diok Decors, we are dedicated to safeguarding the privacy and security of our customers. This Privacy Policy explains how diok.co.ke (the "Site" or "we") collects, uses, discloses, and protects your personal information when you visit or make a purchase.

Information We Collect

When you interact with our website, we may collect:

Contact Information: Name, email, shipping address.
Payment Information: Billing address, payment details.
Account Information: Login credentials for registered accounts.
Technical Information: IP address, browser type, and site activity.

This information helps us process orders, communicate with you, and improve your shopping experience.

How We Use Your Information

We use your data to:

Process and fulfill orders.
Respond to inquiries and manage accounts.
Personalize your shopping experience.
Send marketing updates (if opted-in).
Comply with legal obligations.

We do not sell your information to third parties for their marketing purposes.

Data Security

We implement encryption, firewalls, and other security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

Your Rights

You can:

Access, update, or delete your personal information.
Opt-out of marketing communications.

To exercise these rights, contact us at support@diok.co.ke.

Changes to This Policy

We may revise this policy occasionally. Updates will be posted on our website, with notifications for significant changes.

Contact Us

For questions or concerns, reach out to our Privacy Team at support@diok.co.ke.