Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not, we offer returns and exchanges under the following conditions:

Return Eligibility

• Items must be unworn, unwashed, and unaltered to qualify for return or exchange.
• Returns must be made within 48 hours of receiving your order.
• Final sale items, worn or washed items, and gift cards are non-returnable.

Return & Exchange Process

• To start a return or exchange, contact our customer care at +254 729 702411 or support@diok.co.ke.
• Upon receiving your returned item, we’ll inspect it and send the replacement within 2 business days.
• You are responsible for the return shipping costs.

By placing an order with Diok Decors, you agree to these terms.

If you have any questions, please contact us at support@diok.co.ke or +254 729 702411.